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Using any number from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible, what number would you use to rate this hospital during your stay?
I recommend I do not recommend.
ADMISSION PROCESS
How satisfied were you with the courtesy and efficiency of the admission staff ?
Very Satisfied Satisfied Average Unsatisfied Very Unsatisfied
How would you rate the details provided of the approximate cost involved for the required treatment plan ?
Very Good Good Average Poor Very Poor
YOUR CARE FROM NURSES
During this hospital stay, how often did nurses treat you with courtesy and respect ?
Always Usually Sometimes Rarely Never
During this hospital stay, how often did nurses listen carefully to you and explain things in a way you could understand ?
Always Usually Sometimes Rarely Never
During this hospital stay, after you pressed the call button, how often did you get help as soon as you wanted it ?
Always Usually Sometimes Rarely Never I never pressed the call button
CARE FROM ALLIED HEALTHCARE
How would you rate the services provided by the Dietician ?
Very Good Good Average Poor Very Poor N/A
How would you rate the services provided by the Physiotherapist ?
Very Good Good Average Poor Very Poor N/A
YOUR CARE FROM DOCTORS
During this hospital stay, how often did doctors treat you with courtesy and respect ?
Always Usually Sometimes Rarely Never
During this hospital stay, how often did doctors listen carefully to you and explain things in a way you could understand ?
Always Usually Sometimes Rarely Never
How satisfied were you with the explanation given by the consultant on the treatment plan ?
Very Satisfied Satisfied Average Unsatisfied Very Unsatisfied
YOUR CARE EXPERIENCE IN THIS HOSPITAL
During this hospital stay, if you were in pain or discomfort, how often was your pain well controlled ?
Always Usually Sometimes Rarely Never N/A
If you were given any new medication, how often did staff explain its purpose and possible side effects clearly ?
Always Usually Sometimes Rarely Never I was not given any new medicines
THE HOSPITAL ENVIRONMENT
During this hospital stay, how often was your room and bathroom kept clean ?
Always Usually Sometimes Rarely Never
During this hospital stay, how often was the area around your room quiet at night ?
Always Usually Sometimes Rarely Never
FOOD AND NUTRITION
Were you served food & beverages according to your condition ?
Always Usually Sometimes Rarely Never
Were your meals and snacks served on time ?
Always Usually Sometimes Rarely Never
How would you rate the quality and taste of the food provided ?
Very Good Good Average Poor Very Poor
Understanding your care when you left the hospital
When you left the hospital, how well were you informed about the care you needed at home - including discussions with staff, written instructions, and your understanding of your responsibilities ?
Very Well Well Average Poor Very Poor
When I left the hospital, I clearly understood the purpose for taking each of my medications.
Strongly agree Agree Somewhat agree Disagree Strongly disagree
BILLING PROCESS
How satisfied were you with the courtesy, efficiency, and handling of your concerns by the billing staff ?
Very Satisfied Satisfied Average Unsatisfied Very Unsatisfied
Your feedback is recorded, Thank you!